Ordering from German Grocery is simple and easy. We've organized all of the steps into a few simple and secure pages, so that the whole process will be smooth and hassle-free.

The Shopping Cart

The shopping bag is where you keep your selections until you are ready to check out. It works just like a cart in a store. While you are still browsing, it will hold the items you wish to purchase. Keep in mind, though, that it only holds items while your session is open. If you close your browser or leave the site, you may lose the items in your bag. To save items for a longer period, you will have to print out your cart, then re-enter them.

You may review what you have put in your shopping bag whenever you wish. All you have to do is click on the "View Cart" link top-right of the page and you will be able to see all of the items you are currently holding in there.

Once you click on the "View Cart" link, you will see the product code, description, and quantity of the items you've placed in your cart. From the cart, you will also be able to update the quantities of any item (either adding or removing). You can do this simply by entering in the number of items you'd like and then clicking on the "Update" button. If you change your mind about an item, all you have to do is click on the "Remove" link on the left of the item code.

If you choose to leave the site without checking out, your shopping bag will only retain your selections for a 1 hour, before they are placed back onto our inventory so other customers have the opportunity to make a purchase. Again, it works just like a shopping cart in a store; if you left a retail store and then returned later during the day, it is most likely the items in your cart will have been placed back on their shelves for other customers to purchase. Because German Grocery sells items of limited quantities, we urge you to purchase the items you are interested in when you see them. The next time you visit, they might be gone!

If you require shopping assistance, please feel free to contact us. Our customer service representatives are ready to help.

Once you have found what you are looking for and added all the items shopping cart, you are ready to check out. From your shopping cart, click the "View Cart" link at the top. If you have already created a German Grocery account, enter your username and password, and click the "log in" button. If you do not have an account, please create a new account. Simply follow the steps outlined and provide the necessary shipping and billing information to complete the checkout process.

German Grocery normally picks, packs and ships all orders within 1-2 business days from the time the order was placed. A business day is considered to be Monday through Friday, except holidays. We then ship the items with the shipping method you selected at checkout.